Customer Management & Retention Solutions
Loyalty Logistix Ltd. offer Customer Retention Systems and Data Intelligence Services to a wide customer base in the Automotive Retailing Industry including Auto Manufacturers,National Sales Companies (NSCs) and Dealerships.
Managing the Automotive Customer journey from enquiry through to purchase can be complicated.
Aftersales and renewal is often a tactical and random process involving the Car Company, Dealer
and Third parties, often leading to inconsistencies in service delivery and poor Customer experience.
You may find that your current methods fail to deliver the business results you need.
We work closely together with our Clients to define, deliver and manage the Customer journey
on a single integrated Loyalty platform.
Accredited to ISO/IEC 27001:2013 Information Security Management Systems standard, our central offering is a Rewards Program Platform comprised of a Customer Portal - Personal Web Pages and a Smartphone Application, together with a Dealer and NSC Card Application system. This provides an interactive multi-channel, event-driven Contact Management System and control panel for Dealer and NSC Offers.